.. to coordinate the standardization activities in the field of Information and Communications Technologies

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e-Commerce - Business to Consumer issues

Criteria	Description
Short area title	e-Commerce: Business-to-Consumer issues
Full area title	e-commerce, m-commerce, t-commerce, security aspests, payments, personal data protection and privacy, trust and confidence.
Standardization aspects	1. Functionality: Mobile commerce processes Electronic signature technologies e-Payment processes for the above and for t-commerce Electronic wallet schemes Privacy-enhancing technologies Security? 2. Interoperability: Inter-operability of electronic wallet schemes Inter-operability between e-payments systems 3. Legal context: Consensus issues on criteria to be used for B2C e-commerce (EU e-commerce Directive) Standardization in support of implementation of Directives on personal data protection and privacy 4. Safety: Not applicable 5. Environmental aspects: Not applicable 6. Human factors: Aspects of B2C e-commerce and personal data protection standardization relating to accessibility 7. Testing: Not applicable
Standardization Organizations / Technical Bodies	Standards organizations: * eCommerce European: CEN/ISSS WS/EC consumer requirements project (lacking Convenor) CEN/ISSS WS/EC guide to e-signatures project CEN/ISSS WS/eTrust CEN/ISSS proposed WS on personal data protection and privacy * mCommerce: ETSI Project m-commerce * e-payment: ISO TC68 CEN/ISSS WS/EC electronic wallet project ETSI Project SCP * Data privacy: ISO/COPOLCO proposals Canadian Standards Association IPSE Consortia and fora: Global Mobile Commerce Interoperability Group Mobey Forum M-SIGN consortium Raddichio WAP Forum
Identified work items or deliverables	Too many for listing here.
Established liaisons	Also far too difficult. M-commerce is still emerging. Most activities regarding payments seem to be in the smart card arena (see separate template).
Standardization gaps
Overlapping standardization activities
Overlapping areas	Smart cards
Proposal for future investigation
ICTSB co-ordinator
Remarks	10 June 2002